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Shipping

susukoshi shippingAll orders will be shipped in 1-2 days time. And it can take up to 7 days during the launch or sale period. If you need your order to be shipped urgently or at a certain date, please contact us at info@susukoshi.com.

Please read here for our holiday deliveries and operating hours.

Please choose the tab below to find out more based on your shipping address location:

AU - VIC

We are located in VIC, so we have a discounted shipping rate for all of our VIC customers.
Below is the shipping rates break down:

  • AU POST Regular w/ Signature on delivery: $9.50 (Purchase from $0-$100)
  • FREE AU POST Regular w/ Signature on delivery: $0 (Purchase from $100 and up)
  • ———————————
  • AU POST EXPRESS w/ Signature on delivery: $11.95 (weight 0-500gr)
  • AU POST EXPRESS w/ Signature on delivery: $13.95 (weight 500-1000gr)
  • AU POST EXPRESS w/ Signature on delivery: $15.95 (weight 1000-3000gr)
  • AU POST EXPRESS w/ Signature on delivery: $16.95 (weight 3000-5000gr)

IMPORTANT NOTE:
  • Buying EXPRESS SHIPPING does not mean your order will be shipped at the same day, it is basically buying the shipping service only.
  • All eligible parcels are covered for loss up to $100. If you need more insurance cover, please contact info@susukoshi.com for quote.
  • Susukoshi Pty Ltd is responsible for shipping the order out as soon as possible in timely manner, but we cannot be held responsible once the order left the warehouse. But we will try our best to contact AU POST to settle the lost, late or missing item.
  • All AU POST orders comes with “free signature on delivery” which you can opt to “leave at safe place”. Please be reminded that if you choose NO signature on delivery, we cannot be responsible of your order if they are lost or missing.
  • Please check delivery time estimation here, we are located in Clayton South 3169

AU - WA, SA, ACT, TAS, NSW, QLD and NT

Below is the shipping rates break down for our WA, SA, ACT, TAS, NSW, QLD and NT customers:

  • AU POST Regular w/ Signature on delivery: $10.50 (Purchase from $0-$100)
  • FREE AU POST Regular w/ Signature on delivery: $0 (Purchase from $100 and up)
  • ———————————
  • AU POST EXPRESS w/ Signature on delivery: $14.95 (weight 0-1000gr)
  • AU POST EXPRESS w/ Signature on delivery: $16.95 (weight 1000-3000gr)
  • AU POST EXPRESS w/ Signature on delivery: $17.95 (weight 3000-5000gr)

IMPORTANT NOTE:
  • Buying EXPRESS SHIPPING does not mean your order will be shipped at the same day, it is basically buying the shipping service only.
  • All eligible parcels are covered for loss up to $100. If you need more insurance cover, please contact info@susukoshi.com for quote.
  • Susukoshi Pty Ltd is responsible for shipping the order out as soon as possible in timely manner, but we cannot be held responsible once the order left the warehouse. But we will try our best to contact AU POST to settle the lost, late or missing item.
  • All AU POST orders comes with “free signature on delivery” which you can opt to “leave at safe place”. Please be reminded that if you choose NO signature on delivery, we cannot be responsible of your order if they are lost or missing.
  • Please check delivery time estimation here, we are located in Clayton South 3169

INTERNATIONAL

We ship all over the world, please use our GET QUOTE to get the best shipping rates. We ship both with DHL EXPRESS and SENDLE International.

FREE INTERNATIONAL shipping will be using SENDLE International (up to 30 business days) capped at $250-$300 purchase.

Please take note that we will not be held responsible for lost and missing parcel, we will be using insurance based on your purchase order amount only, shipping fee is not insured. DHL Express is very reliable but we understand this cost so much, so if you can wait longer you can choose SENDLE International instead.


IMPORTANT NOTE:
  • DHL Express delivery time: 3-5 business days
  • SENDLE International delivery time: vary (up to 30 business days)
  • Import duties and taxes are the responsibility of the customer. Above pricing is for shipping cost only. Please contact your local authority for more information. We will not be held responsible to ship the item back to us if customer refused to pay custom tax and duty. This is unlawful and we cannot provide refund of your purchase.

Rest Of The World

If your country is not listed, please contact us and we will try our best to get a quote for you.