First of all, thank you so much for visiting and placing order in our small business. We hope you are all doing great during this uncertain time.
During this time, we will not be opening our plastic packaging just to make sure that everything is untouched by pick pack team. Australian customers: you can help us recycle these at your red bin at nearest Wollies or Coles near you :) Thank you for helping us and being so understanding.
We are located in VICTORIA Melbourne and currently in lockdown. AU Post has a significant back log on their side . We will keep updating this page as needed.
- AU POST (AUSTRALIA Wide): Dispatched in 3-7 business days after placing orders (preorder will have a specific date stated on each product). Please visit AU POST for more info. Delivery time in some states can reach up to 14-20 days, Please consider this when you place your order. Alternatively please purchase an EXPRESS shipping.
- DHL (International): Dispatched in 3-7 business days after placing orders.
No delay in delivery time.
- Customer support response: 3-7 business days. We will only reply via email only, firstname.lastname@example.org
Apart from that, we have placed a safety measure on our operations to ensure the safety of our customers and team. Once again we thank you for your amazing support. Stay safe and we thank you for your patience.
Susukoshi team X